Financial Policy

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We are always available to help patients with billing, insurance and payment questions. We accept most insurance plans and our billing department is happy to assist you in determining what, if any, coverage is available to you in advance of your appointment. Please read below for more detailed information.

Payment is due at the time of service for all patients.

We gladly accept most insurance plans, except health/dental discount cards, Medicare or Medicaid. Our office offers in-network plans with American Dental Plan, Momentum, Delta Dental PPO, Cigna Dental PPO, and a non-plan agreement with Dean Health Plan.

We do not accept Health/Dental Discount cards, Medicare or Medicaid.

Patients without insurance:

For patients who do not have insurance or are not billing any portion of their service through an insurance provider, we offer a 5% discount with a cash, check, credit card, or debit card payment.

Patients with insurance:

As a courtesy, we will look into your insurance benefits to help determine what coverage you have at our office and what your estimated patient portion will be. The estimated patient portion is due the day of service, and is not subject to the discount. We will process and submit insurance claims, and we understand that most involve some delay in payment. If your insurance company does not render its portion within 45 days, the balance is your responsibility and is due within 30 days of receipt of our billing statement.

Payment Plans/Financing:

Our payment plan option is Care Credit, a financing company that offers 6 or 12 months interest free for amounts $200 and above. You must apply for Care Credit before your appointment as we are unable to apply for you in office. For more information, please feel free to ask our front office staff.

Cancellation Policy

A 24-hour notice is required to cancel or reschedule an appointment. Any cancelled appointments within 24 hours are subject to a $50 cancellation fee.

Refund Policy

If a patient’s insurance company pays more than we anticipate, a refund check for the amount of the overage will be issued to the patient or guarantor (if patient is a minor) of the account. If a patient requests a partial or full refund for any other reason, that request is handled on an individual basis between the providing doctor, the patient and our office staff.

Noncompliance:

Noncompliance with this policy may result in the assessment of late charges and/or your account being sent to a collection agency. We are always happy to answer any questions you have about fees and billing prior to initiating any scheduled treatment.